Privacy Policy

Effective Date - 13th April, 2024

Lextech Ecosystem Limited ("SET'L", "we", "our" or "us") is committed to protecting your privacy. This Privacy Policy applies to SET'L's processing activities as a data controller for all our services and platforms, including our website, mobile app, and any other digital properties linked to this policy (collectively, the "Sites").

1. ACCEPTANCE

Please review this Privacy Policy carefully. By using the Sites, you acknowledge that you have read, understood, and agreed to the practices described in this policy. If you do not agree with our privacy practices, please do not use the Sites. Accessing or using the Sites only to review this policy is not considered use.

2. INFORMATION WE COLLECT

a) Information You Provide

We may collect information you voluntarily provide, including:

  • Name, email, phone number, job title, company name
  • Login credentials and passwords
  • Dispute or case-related information
  • Your personal or professional interests
  • Any communication you send to us

b) Information from Site Visits

We collect data automatically through your use of the Sites, including:

  • IP address, browser type, device ID, operating system, location, and time zone
  • Access logs, page views, navigation paths, referral URLs, and session data
  • Cookies and similar tracking technologies (see our Cookie Policy for details)

3. HOW WE USE YOUR INFORMATION

  • Responding to inquiries or providing materials you request
  • Managing dispute resolution processes and platform services
  • Improving and personalizing the Sites and services
  • Communicating changes to policies or terms
  • Ensuring security, troubleshooting, research, and analytics
  • Marketing our services (with your consent, where required)
  • Complying with legal and regulatory obligations
  • Enforcing our Terms and Conditions or contractual agreements

5. YOUR RIGHTS

Depending on applicable law, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time (without affecting prior lawful processing)
  • Object to or restrict processing
  • Request data portability in a structured, commonly used format
  • Lodge a complaint with the appropriate data protection authority

Requests can be submitted via the contact details in Section 12.

6. DATA SHARING AND THIRD PARTIES

We may share your personal data with:

  • ODR practitioners, mediators, and authorized case participants
  • Service providers (e.g., cloud storage, analytics, payment processors)
  • Affiliates, subsidiaries, or contractors working with our services
  • Legal or regulatory authorities when required
  • In the event of a merger, sale, or similar corporate transaction
  • We ensure third parties follow confidentiality and security obligations.

7. INTERNATIONAL DATA TRANSFERS

If data is transferred outside Nigeria we implement safeguards (such as standard contractual clauses) to ensure adequate protection in line with NDPA.

8. DATA RETENTION

Personal data will only be retained to fulfill purposes outlined in this policy, comply with legal requirements, or resolve disputes. Once no longer required, we securely delete or anonymize data.

9. SECURITY MEASURES

We implement appropriate technical and organizational measures, including encryption, access controls, and regular audits, to protect personal data. However, no system is 100% secure, and we encourage you to safeguard your login credentials.

10. CHILDREN'S PRIVACY

Our services are not intended for anyone under 18. We do not knowingly collect data from children under this age. If you believe we have done so, please contact us so we can investigate and delete such data.

11. COOKIES AND TRACKING

We use cookies and similar technologies for website functionality and analytics. See our Cookie Policy for details on how we use cookies and tracking technologies.

12. CONTACTING US

For questions, concerns, or comments regarding this Privacy Policy or your personal data:

Lextech Ecosystem Limited

Plot 44, Justice Coker Estate, Alausa, Ikeja, Lagos, Nigeria

Email: Contact@lextechgroup.com

Phone:

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted on our Sites, and material changes will be communicated via platform notices or email. Your continued use of the Sites after such updates constitutes acceptance of the changes.

By using SET'L, you agree to the collection, use, and sharing of your personal data as described in this Privacy Policy.